Resident Resources and Discounts
The key is finding a home with the space you need, the privacy you want, and the peace of mind you deserve.
Love Where
You Live
Your rental payment will always get you more than just a place to live.
Resident Services
With a focus on convenience, comfort, and communication.
Deals & Discounts
Added value with deals & discounts from a growing list of partners, saving you money and time.
Service & Maintenance
A responsive and attentive department that will follow through and follow up to keep you and your home happy.
Resources at the Ready
FirstKey Homes offers many types of assistance, support, and information to help you love where you live. Online or on the phone, we’re here to help!
Online Resident Portals
Manage your account online: submit maintenance requests, make payments, and more.
Go to the portal
Mobile App
Another easy and convenient way to make payments and manage your account.
Download the app
Resident Newsletter
A quarterly collection of announcements, tips, and info delivered right to your inbox.
Subscribe
Blog
Stay informed and up-to-date with content just for residents.
Resources at the Ready
FirstKey Homes offers many types of assistance, support, and information to help you love where you live. Online or on the phone, we’re here to help!
Online Resident Portals
Manage your account online: submit maintenance requests, make payments, and more.
Go to the portal
Mobile App
Another easy and convenient way to make payments and manage your account.
Download the app
24-hour Call Center
Call anytime to report an emergency or urgent concern. 844.395.3959
Mobile click to call
Resident Newsletter
A quarterly collection of announcements, tips, and info delivered right to your inbox.
Subscribe
Blog
Stay informed and up-to-date with content just for residents.
Home Services Discounts
We partner with a growing list of businesses to offer you deals and discounts to save you time and money. Check out these industry-leading offers:
-
Rental Insurance
Special pricing on qualifying rental insurance policies*
-
Lawn Mowing
Discounts on lawn mowing with easy online ordering
-
Credit Reporting
Improve your credit by having rent payments reported
-
Meal Kit Delivery
Discounts on home meal kit delivery service
-
Appliances
Low monthly rates on washer and dryer leases
*Note: FirstKey Homes requires residents to carry rental insurance.
Do I have to Set Up Utilities?
Your utility accounts will be set up automatically by FirstKey Homes and managed by YES Utilities.
- Statements will be provided by email and will also be visible on the Resident Portal.
- Statement and payment dates may vary by market; contact YES Energy Management at 833.363.7963 for details.
- There is a monthly convenience fee of $7.00, and these fees go directly to YES Energy Management, Inc.; no part of the fee goes to FirstKey Homes, LLC.
- Depending on when you signed your lease, your utility requirements may differ. Please refer to section 10 of your lease or reach out to your Property Manager if you are unsure.