We’re here for you – part of our family of
residents – to provide service, support, and
an unrivaled resident experience.
With FirstKey Homes, your rent payment gets you
more than just a place to live.
One of the reasons you're renting may be to not have to worry about major
upkeep and maintenance of a house, which can be costly. We take care of
the big stuff to give you the peace of mind that the inevitable home
repairs will be taken care of.
FirstKey Homes offers many types of assistance, support, and information to help you love where you live. Online or on the phone, we’re here to help!
Manage your account online: submit maintenance requests, make
payments, and more.
Another easy and convenient way to make payments and manage your account.
Call anytime to report an emergency or urgent concern. 844.395.3959
Questions about living with FirstKey Homes? Find answers online.
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Ways to Pay Rent
Online Resident Portals
Make payments online quickly and easily. Use your bank account (ACH),
credit card, or debit card. Set up auto-pay for even more convenience
… and don’t worry about having to remember to pay rent!
FirstKey Homes Mobile App
Quick, easy, and at your fingertips. Use your bank account (ACH), credit card, or debit card. Set up auto-pay for even more convenience … and don’t worry about having to remember to pay rent!
Pay by Phone
Call our automated system at 800.528.0500 anytime, 24/7.
WIPS (Walk-In Payment System)
Make payments in cash at participating retailers (including many Kroger and Walmart locations). Please contact your property manager or call 844.395.3959 for more information.
We partner with a growing list of businesses to offer you deals and
discounts to save you time and money. Check out these industry-leading
Special pricing on qualifying rental insurance policies*
Discounts on lawn mowing with easy online ordering
Improve your credit by having rent payments reported
Discounts on home meal kit delivery service
Low monthly rates on washer and dryer leases
*Note: FirstKey Homes requires residents to carry rental insurance.